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C.AI "Crippled," Leaving Young Americans Heartbroken? Character.AI Faces Funding Crisis

Alan
6 min read
Character.AI, a sensation among US Gen Z, has reportedly "crippled" its chatbot models, causing a massive outcry. Tech giants like Google and Meta may be involved.

Character.AI, which has become a sensation among Gen Z in the US, has reportedly "crippled" its chatbot models. Furious young users have stormed online communities, voicing their complaints loudly. Behind these changes, it seems that tech giants like Google or Meta may have had a hand.

Character AI homepage image

Character.AI's Model "Crippled," Users in Uproar

Character.AI, the hottest social software in the US, has started "crippling" its models. At its peak, Character.AI handled 20,000 queries per second, which is one-fifth of Google's search query volume.

However, recently, many American teens have found that their beloved Character.AI model is no longer the same as before. Responses to romantic role-play requests have become short and unromantic, lacking the previous charm. Even using a word like "kill" gets flagged immediately.

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Disappointed and angry users are leaving in droves. Once a rising star among startups, Character.AI is now facing internal and external challenges, including pressure from tech giants like Google and Meta. The company is considering partnerships to survive.

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Related Discussion on Reddit >>

Model "Crippled," Users Revolt in "July Revolution"

Users are outraged by the changes to Character.AI and want to speak with the developers, but they find themselves powerless.

Related Discussion on Reddit >>

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Character.AI claims it has not made any changes to the model, yet it is clear that it is deeply filtering NSFW content, including anything sexual or violent. Many users feel like they are now interacting with a lobotomized version of the AI, which is designed for two-year-olds.

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Conversations are devoid of any interesting content, making the AI extremely boring. Reddit's CharacterAI community is in an uproar, with some calling it the "July Revolution." The strict censorship of words like "kill" has led to many users being "collaterally damaged." One disappointed user has already switched to Spicychat.

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See Discussion on Reddit >>

Google Veterans' Departure Brings Fan Fiction to Reality?

A year ago, Character.AI was at its peak. Developed by two Google veterans, Noam Shazeer and Daniel De Freitas, Character.AI saw over a million downloads in its first week, surpassing ChatGPT. Users could create AI characters, including anime characters, TV celebrities, and historical figures, and chat with them. This level of customization brought fan fiction to reality. The interactive experience was a hit, leading to millions of registered users.

Character Calls - Character AI

However, the recent changes have "crippled" the core appeal, causing a massive uproar among users.

Also Read: A Chatbot Pionner Mulls Deals with Rivals Google and Meta >>

Internal and External Challenges: High Costs, Strong Competition, and Poaching

Mark Elliot Zuckerberg & Sundar Pichai

Character.AI is facing a dual crisis: user backlash and pressure from tech giants. Meta is testing chatbots created by individuals and released bots modeled after celebrities like Tom Brady last fall. Google is developing a customizable chatbot product that might launch this year. Character.AI's impressive funding history, including $150 million from Andreessen Horowitz, has elevated its valuation to $1 billion. However, discussions for additional funding have not been fruitful, and the company is considering selling or partnering with competitors like Google, Meta, and Elon Musk's X.AI.

NSFW Content? Advertisers Say No

Character.AI's most beloved feature—romantic role-play—may deter business partners or potential advertisers. Despite Character.AI's promise to block and remove inappropriate content, many romantic chatbots remain on the site. A spokesperson insists that their anti-NSFW policy is the strictest among consumer AI platforms. This means AI chatbots on other platforms with no NSFW filter get humps of chances to increase their presence in the market.

Challenges of a Startup

Character.AI visitor count – Similarweb

The challenges faced by Character.AI reflect the growing pressures on AI startups. These companies, often founded by renowned researchers, require significant funds to train and operate AI models and compete with tech giants. Despite Google being Character.AI's "preferred" cloud server provider, the startup still faces high development costs. Discussions with investment firms like Sequoia Capital have yet to yield new funding. Currently, Character.AI relies on its existing cash flow and users' $9.99 monthly subscriptions. Though supported by Google, Character.AI needs to attract more users and advertisers to ensure long-term survival.

Millions of Young Americans Are Crazy About This AI

On Reddit, the CharacterAI forum has 1.4 million members, and 57.07% of all Character.AI users are teens aged 18-24, spending an average of 2 hours on the platform. Many users prefer talking to AI over real people, with some posting about their addiction. A true story reported by The Verge highlighted how a 15-year-old student found solace in a Character.AI psychologist during a difficult time. The addictive nature of Character.AI shows how lifelike the chatbots can be.

Character.AI's charm lies in its personalized experience, like emotional stimulants for users. However, recent changes have "crippled" this core appeal, causing an uproar among users. Character.AI faces a tough road ahead with internal challenges, high costs, strong competition, and poaching from rivals. Yet, its appeal remains high, offering a unique and engaging user experience.